We empower businesses to earn community trust through Social Performance
About Parley Relations
Despite well-intended CSR projects, environmental compliance, Public Relations campaigns, and ESG initiatives, increased community protests are making companies rethink their approach to community engagement and identify the missing piece to community trust.
We believe that this missing piece is lack of a Social Performance (SP) approach, which allows businesses to systematically identify and address localized community risks proactively. Just like any other business risks!
Parley Relations is a collaboration of corporate-community relations experts specializing in practical application of Social Performance – on ground, at site, and in consultation with local stakeholders.
Our team members, with extensive experience in the mining and agri-businesses from over 40 countries and over 200 sites, have empowered businesses to take a systematic approach to building trust with communities using SP approaches, globally, including in India.
- We enable business to take an integrated all-of-business approach to mitigate community risks.
- Businesses are able to systematically lead transparent and respectful dialogue with communities to earn local trust.
Parley Services
We utilize Indian laws, global Social Performance (SP) standards and global benchmarks to design effective social risks mitigation approaches with businesses. We also provide hands-on change management and implementation support to corporate functions and sites.
SOCIAL PERFORMANCE Management System
Social Performance Management allows for a systematic approach to identify issues and integrate commitments in the company’s operations risk management systems. Businesses are able to track and report their relationships.
- Community Risks Assessment & Review
- Community Risk Mitigation Strategy and Plan
- Community Risks Tracking and Monitoring Tools
- Stakeholder Engagement Strategy
Community Relations Improvement Strategy
The Community Relations Strategy helps site teams build trust-based relationships with project affected communities (including local workers and employees). It prepares businesses to identify, consult and address project impacts on an ongoing basis.
- Conflict Prevention & Mitigation Strategy
- Local Impact Mitigation Plan
- Community Engagement Strategy
- Local Content Strategy
Social Standards, Coaching & Capacity programs
Standards and capacity programs enable effective on-site implementation of company policies, social responsibility commitments and stakeholder relations strategies with confidence and honesty.
- Leadership Coaching & Integration
- On-site Capacity Building
- Social Strategy Implementation Support
- Pilot Site Transformation Programs
Human Rights Due Diligence
Human Rights Due Diligence methodologies take a practical approach to identifying the salient human rights risk in accordance with the UN Guiding Principles and Human Rights, with practical performance improvement strategies for businesses.
- Corporate Human Rights Due Diligence
- Human Rights Policy, Strategy and Action Plan
- Operational Grievance Mechanism (UNGPs aligned)
- Social Audit of Supply Chain (SA8000)
Our Team
Vineeta Yadav
Vineeta is the Founder of Parley Relations. She has conducted over 30 site visits in Asia and Africa across sectors such as mining & metals, renewable energy, sustainable finance, and eco – tourism. She is engaged by businesses to review local situations, work with teams to design and implement Social Performance Management Systems, aligned to the World Bank, the IFC, and the UN Guiding Principles on Business and Human Rights. Her work continues to enable businesses to demonstrate its community engagement efforts methodically, with practical implementation of practices that are co-developed with communities to build local trust.
Luc Zandvliet
Luc is the Co-founder of Parley Relations. Having conducted over 180 site visits to 40+ companies, Luc plays an important role in social performance management. A trusted advisor for senior leadership teams, he offers guidance and support in advanced social performance management systems. Luc also dedicates his time to pushing the conversation on social performance forward, engaging in pro-bono work with impactful initiatives such as the Responsible Mining Index and the Social Practice Forum.
CONTACT US
Address
New Delhi, India, 110075
contact@parleyrelations.com
Phone & Whatsapp
+91 8447356977
“Local goodwill cannot be bought; it must be earned through dialogue”
Companies need to systematically and strategically engage with communities and build local trust. Social Risks based approach when practically applied to business context is proven to safeguard company from community and local stakeholder risks.
“Poor company-community relations are not due to lack of intent for good relations"
Stakeholder relationship management is still ad-hoc and overlooks the desire for communities to be involved in project design. Despite best interest for all, most companies struggle to build and sustain honest relationships with communities.
“The root of every company-community conflict is a desire to be engaged, respected and be treated fairly by the company”
A company that does not engage proactively with communities to discuss potential negative impacts, does not have community trust and support. Communities expect company to develop a responsible and predictable relationship.